The second-hand marketplace Shoppers Voice Anger Over Sizing Updates

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

This online marketplace has updated its sizing categories for women's and children's clothes but did not contact all users about the change.

Online Platforms Reaction

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category than originally posted due to the recalibration.

The company said the updated approach better aligns with comparable marketplaces.

They have suggested members to examine their items and update the measurements by hand if necessary, which has left users frustrated.

Size Classification Updates

Earlier, the sizing featured one number and one letter, like S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.

Shopper Experiences

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.

Required Changes

A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.

Marketplace Information

The app has more than 100 million users, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods following member complaints.

Zachary Fields
Zachary Fields

A product reviewer and consumer advocate with over a decade of experience testing gadgets and home appliances.